BLOG DE HASIBUL ISLAM

Posts Tagged ‘ISP’

Qubee could well understand their lacking in business policy making. Their product design was not successful initially. They came up with more flexible packages later on. But still they found that Bangladeshi people are not responding well enough with their packages capped with data transfer limit. They are now offering two new packages withdrawing all previous offers of 256 & 512 kbps. The current packages are as follows:





Source: Qubee website

Initially the packages seemed very lucrative to me compared to many other available options in the market. I became curious and called the qubee hotline to know more about it. I asked the qubee representative what actually they tried to mean by “Fair Usage Policy”. They answered me that If some one’s usage is very high, they are going to warn the user at a certain point. This means with 256/512 kbps speed, if someone downloads continuously qubee is  going to “WARN” you that your usage is violating “FAIR USAGE POLICY”. Then I asked whether they are going to impose any restriction if someone violates the Fair usage policy. They answered me that the packages offer unlimited usage and they are not going to impose any restriction. Then finally I asked them what if someone continues to download violating the fair usage policy and the warning? To be honest they didn’t answer this question of mine directly.

What this means is that they will probably reduce the bandwidth after some time. This is not an old practice in Bangladesh. We have seen GrameenPhone/Citycell offering unlimited internet packages and after few days their throughput (Speed) going down when the number of subscriber went high. This will probably happen to qubee customers also.  These ISPs are there for business. The cost of dedicated 256/512 kbps is way higher than what qubee offers. 512 kbps dedicated bandwidth (through submarine cable) costs 9 thousand taka (1 mbps = 18 thousand taka). Qubee is offering it with 2250 taka.  I’ll leave the rest to your understanding.

Smile.com.bd a popular isp with thousands of clients were forced to shut their operation off  by BTRC as they were found to be engaged with illegal VOIP operation (call termination). I heard that BTRC in cooperation with RAB raided their office on last thursday and siezed VOIP devices.

Few months back another ISP named Maisha Technologies Bangladesh (mtlbd.net) were forced to shut off for same reason.

I usually use Xnet (xpressbd.net) at my home, but in my office smile’s corporate solution were used. 1 of my friend called me on last thursday and told me that he has been DC from internet & he was using smile. I found myself netless when I came to office on saturday. Rakesh, 1 of my friend who works for a renowned ISP informed me that smile was raided and all their operations were shut off completely. Later I found the manager of my office complaining that none of the many smile supports were available. However 1 of the top official of smile called him later and informed that they were doing alternate arrangements. Today, when i came to the office I found the Internet is back and heard that smile provided some new IPs (static fixed IPs for corporate connection).

When I checked it using traceroute I found that they were using a new ISP named ispros (ispros.com.bd). Smile is now using ISPROS’ bandwidth through their backbone or might have handed over the backbone to ISPROS.

I checked the bandwidth by downloading a big file using IDA and found that the speed now ranges between 25 to 30 Kilobytes per second which earlier was 50 to 60 kilobytes through smile. It is understandable that 25-30 KB is not bad enough in this scarcity, but the incident is an example of pure lack of professionalism in providing services since the VOIP devices were seized right from SMILE’s office. Moreover BTRC should not instantly shutoff an ISP like smile which has thousands of clients including many corporate clients. Many of the organizations that depend heavily on Internet for their operations were in complete outage.

On the other hand smile’s unprofessional attitude (Website down as it was hosted in local server using their own bandwidth and all the support being off as well) has proved that how volatile the Internet facility in Bangladesh is. BTRC should not only take these types of actions only but also monitor and ensure that Internet users are not disturbed by any action of BTRC and ISPs. BTRC should take an alternative arrangement and then go for actions.

I also heard from a reliable source that smile is transfering the ownership (and backbone as well) to another ISP (if not ISPROS).

DIGITAL BANGLADESH !!! (not sure what it means)… if we really dream anything like that, BTRC & and all the ISPs should show more proffesionalism in future and ensure flawless connectivity.

Hasibul Islam